Terms of Service

Last Updated: August 17, 2026

Welcome to iScooter.

These Terms of Service ("Terms") govern your access to and use of the iScooter website, including all purchases made through our online store. By accessing our website or placing an order with us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or purchasing our products.

These Terms apply together with our other policies, including our:

• Privacy Policy;

• Shipping Policy;

• Return & Refund Policy;

• Warranty Policy.

Nothing in these Terms affects your mandatory consumer rights under applicable laws.

1. About iScooter

The iScooter website is operated by:

Company Name: Outdoor electric riding tools
Registered Address: 149 avenue du Maine 75014 Paris ,France
Email: iscooters@outlook.com

iScooter specializes in electric mobility products, including electric scooters, electric bicycles, and related accessories.

2. Use of Our Website

By using our website, you agree that:

• You are legally capable of entering into binding contracts;

• The information you provide during registration, checkout, or communication is accurate and complete;

• You will not use our website for unlawful purposes;

• You will not attempt to interfere with the security, operation, or functionality of our website.

We reserve the right to refuse service, restrict access, or cancel orders where we reasonably believe that misuse, fraud, or unlawful activity has occurred.

3. Product Information

We make every effort to ensure that all product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However:

• Product colours may vary slightly depending on your device display settings;

• Product specifications may be updated by manufacturers due to technical improvements;

• Minor differences that do not affect the functionality or safety of the product may occur.

For electric scooters and electric bicycles, customers should carefully review:

• Maximum load capacity;

• Battery specifications;

• Range estimates;

• Motor power;

• Local legal requirements before purchase and use.

4. Orders and Contract Formation

When you place an order through our website, you submit an offer to purchase the selected products.

After placing your order, you will receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted.

A contract between you and iScooter is formed when:

• We confirm acceptance of your order; or

• We dispatch the purchased product.

We reserve the right to cancel or refuse an order before dispatch in situations including:

• Product availability issues;

• Pricing errors;

• Suspected fraudulent activity;

• Incorrect shipping information;

• Technical errors affecting the order.

If we cancel an order after payment has been made, you will receive a full refund.

5. Pricing and Payments

All prices displayed on our website include applicable taxes where required by applicable law.

Prices may change at any time, but changes will not affect orders that have already been accepted.

We accept payment methods displayed during checkout.

Payment providers may process transactions according to their own terms and conditions. iScooter does not store complete payment card information.

By submitting payment information, you confirm that:

• You are authorised to use the selected payment method;

• The payment information provided is accurate.

6. Shipping and Delivery

Delivery times shown on our website are estimates and may vary depending on:

• Destination country;

• Warehouse availability;

• Carrier performance;

• Customs procedures;

• Unexpected logistics events.

We are not responsible for delays caused by circumstances outside our reasonable control, including:

• Natural disasters;

• Strikes;

• Carrier disruptions;

• Government restrictions;

• Customs delays.

Please refer to our Shipping Policy for detailed delivery information.

7. Delivery Inspection

When receiving your order, we recommend checking the package condition before accepting delivery where possible.

If your package appears damaged:

• Take photos of the package;

• Note the damage with the carrier;

• Contact our customer service team as soon as possible.

For electric mobility products, please inspect:

• Battery condition;

• Charger;

• Frame;

• Wheels;

• Display;

• Accessories.

8. Product Use and Safety Requirements

Electric scooters and electric bicycles are transportation products that require responsible use.

Before operating any iScooter product, customers should:

• Read the user manual carefully;

• Wear appropriate protective equipment, including a helmet where required;

• Follow local traffic regulations;

• Check local laws regarding electric scooter and electric bicycle usage;

• Regularly inspect brakes, tyres, battery, and mechanical components.

Customers are responsible for ensuring that the product is legally permitted for use in their location.

Different countries and regions may have different requirements regarding:

• Maximum speed;

• Motor power;

• Registration;

• Insurance;

• Helmet requirements;

• Road usage.

iScooter is not responsible for violations of local laws caused by improper use or failure to comply with applicable regulations.

9. Battery Safety

iScooter products may contain lithium-ion batteries.

Customers must:

• Use only the original charger supplied with the product;

• Avoid exposing batteries to extreme temperatures;

• Avoid damaging, opening, modifying, or repairing batteries without authorization;

• Follow charging and storage instructions provided in the user manual.

If a battery shows signs of:

• Swelling;

• Leakage;

• Smoke;

• Burning smell;

• Physical damage;

stop using the product immediately and contact our customer service team.

Improper handling of lithium batteries may create safety risks.

10. Returns, Refunds and Cancellations

Your rights regarding returns, refunds, and cancellation are described in our Return & Refund Policy.

For consumers located in the European Union and European Economic Area, mandatory consumer protection rights apply, including applicable withdrawal rights and legal guarantee rights.

Please review our Return & Refund Policy before purchasing.

11. Warranty and Legal Guarantee

Products purchased from iScooter are covered by applicable statutory consumer rights.

In addition, certain products may include a manufacturer's commercial warranty.

Warranty coverage does not apply to damage caused by:

• Accidents;

• Improper use;

• Unauthorized modifications;

• Water damage beyond the product rating;

• Normal wear and tear;

• Failure to follow maintenance instructions.

For detailed warranty information, please refer to our Warranty Policy.

12. Intellectual Property Rights

All content on the iScooter website, including:

• Logos;

• Brand names;

• Images;

• Product descriptions;

• Graphics;

• Website design;

• Software;

is owned by or licensed to iScooter and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

13. Third-Party Services

Our website may include links or integrations with third-party services, including:

• Payment providers;

• Shipping providers;

• Analytics services;

• Social media platforms.

We are not responsible for the content, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Limitation of Liability

To the maximum extent permitted by applicable law, iScooter shall not be liable for:

• Indirect losses;

• Loss of profits;

• Loss of business opportunities;

• Loss caused by misuse of products;

• Damage caused by failure to follow safety instructions.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for:

• Fraud;

• Intentional misconduct;

• Personal injury caused by negligence where applicable law prohibits exclusion.

15. Force Majeure

We are not responsible for failure or delay in performing our obligations where such failure results from circumstances beyond our reasonable control, including:

• Natural disasters;

• War;

• Government actions;

• Supply chain disruptions;

• Transportation interruptions;

• Internet or system failures.

16. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes in our business operations;

• Legal requirements;

• Improvements to our services.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are published means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws applicable to your place of residence, without limiting any mandatory consumer protection rights available to you.

For consumers within the European Union, mandatory consumer protection laws of your country of residence continue to apply.

18. Contact Us

If you have any questions regarding these Terms, please contact:

iScooter Customer Service

Email: iscooters@outlook.com

Company:
Outdoor electric riding tools

Address:
 149 avenue du Maine 75014 Paris,France

By using the iScooter website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.