联系信息
Contact Us
At iScooter, we are committed to providing professional customer support and ensuring the best possible experience for every customer.
Whether you have questions about our electric scooters, electric bicycles, orders, shipping, warranty, or technical support, our team is here to help.
Get in Touch
Customer Support
For general questions, product information, order assistance, and after-sales support, please contact our customer service team:
Email:
iscooters@outlook.com
Response Time:
We usually respond within 24–48 business hours.
Please include your:
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Order number (if applicable);
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Product model;
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Detailed description of your request;
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Photos or videos if you are reporting a product issue.
Providing complete information allows us to assist you faster.
Order Support
For questions regarding your order, including:
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Order status;
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Shipping updates;
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Delivery issues;
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Address changes;
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Missing items;
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Damaged packages;
please contact us with your order number.
Email:
support@[yourdomain].store
Product & Sales Enquiries
If you need help choosing the right electric scooter or electric bicycle, our team can assist you with:
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Product recommendations;
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Technical specifications;
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Range and battery information;
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Compatibility questions;
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Availability information.
Email:
sales@[yourdomain].store
Warranty & Technical Support
For warranty claims, repairs, spare parts, and technical assistance, please contact:
Email:
iscooters@outlook.com
Please provide:
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Order number;
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Product model;
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Serial number;
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Purchase date;
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Photos or videos showing the issue.
Our technical team will review your request and provide the appropriate solution.
Business Cooperation
For:
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Retail partnerships;
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Wholesale enquiries;
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Marketplace cooperation;
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Distribution opportunities;
please contact:
Email:
iscooters@outlook.com
Company Information
Company Name:
Outdoor electric riding tools
Registered Address:
149 avenue du Maine 75014 Paris,France
Email:
iscooters@outlook.com
Website:
https://www.iscooter.store
Customer Service Hours
Our customer service team is available:
Monday – Friday
09:00 – 16:00 (CET)
We are closed on weekends and public holidays.
Messages received outside business hours will be answered as soon as possible on the next working day.